Production times for all predesigned apparel is 5-10 days before they ship. For custom apparel an extra 5-7 days is added on top of the 5-10 days for production.
Our shipping times vary depending where you live, we ship from Canada. The shipping costs are stated when you order. For mermaid tails, the shipping costs can be estimated at order but will be finalized during production.
Since all of our products are made to order, all sales are final. If you do notice a defect in our apparel, please send us photos to give to our manufacturer.
Longevity of our products
Our products will last longer, the more you care for them. For our mermaid tails, read the included care sheet. For the apparel, don’t iron, don’t wash in hot water, keep off rough surfaces and make sure they are fully dried before putting them away. Some wear and tear is unavoidable and these should last a long time if cared for properly.
We currently don’t offer bulk orders but if you are interested, feel free to email us.
For any questions about our mermaid tails, go to our Mermaid Tail page to find out more.
Feel free to contact us if you have any other questions.